Cloud based rental management software

365 has comprehensive software solutions for all aspects of your short-stay rental property business. Whether you’re an individual owner, small portfolio manager or large agent we have a tailored plan for you.

Professional Plan

Reservation Manager
Manage all your quotes, bookings, payments, calendars, communications and documents – effortlessly and flawlessly; all in a single fully integrated place that is entirely purpose-built for vacation rental management. No other Reservation Manager is as versatile or as powerful.

Inquiry Management Generate even complex quotes in seconds. 365 simultaneously produces a customized professional rental agreement and can integrate both with your outgoing email. Your email is rendered content-ready, personalized and waiting for your review. It can be pre-configured with professional graphics, PAY NOW buttons, social media icons, photos, alternative property options and more. Once sent, your reports update themselves and 365 files everything in a system-generated guest folder. Guest responses will arrive directly there. Use the 365 Inquiry Response Chaser to automatically follow up with guests who don’t reply back. You can even us our Auto-responder automate the entire inquiry management process if you wish. Nobody does inquiry management like 365.

Payment Management Flexibly configure your unique payment schedules and policies. Payment status icons, filtering widgets, reports, and automated reminders keep you fully informed. Our powerful tools and automated features make payment management a breeze.

Calendar Sync Our calendar sync is unique – hence the ‘PLUS’. In addition to two-way sync with any iCal compatible channel, which is just about all of them, our Unified Communications lets you handle channel communications from your 365 account and through that you can incorporate external booking data in seconds. As for bookings originating in 365, the system knows from your email confirmations to update your calendars for you. With 365, calendar admin really does become a thing of the past.

Unified Communications Why log in and out of your different channels just to communicate? Correspond with all your guests from a single place with our industry-leading purpose-built email platform. Channel logos display on your message headers, enabling you to tell at a glance what platforms guests are coming from. Use 365 email in tandem with your external email, to ensure you never miss a thing, even when you’re logged off.

Integrated Emails Our integrated email is more than Unified Communications. In addition to integrating with your channels, your website and your external email address, 365 integrates email with your entire work-flow. It is our approach to Integrated Email, more than anything else, that helps you automate and manage many complex tasks simultaneously. It’s one of the main reasons why 365 can deliver up to twice the productivity gains of other leading providers. It’s our ‘secret sauce’ and most competing platforms simply don’t have it.

Email Templates An extensive range of scenario-based templates is fully stocked with pre-set content for use straight out of the box. Add PAY NOW and Digital Signature links. Change and store default content as needed. Create an unlimited number of templates for your own unique requirements. Use built-in editor tools to add professional graphics, integrate social media icons, add standard attachments and more.

Automated Messaging We’ve got Automated Messages for every occasion we can think of. What you automate and how you do it is up to you. Each message has default content to use straight out of the box or to tailor as desired, just like our Email Templates. A central dashboard lets you quickly and easily inspect and update your different automation settings all from a single place.

Rental Agreements
Enjoy all the benefits of professional, fully customized rental agreements – with none of the work. 365 generates agreements instantly, then files and updates them automatically for you and your guest whenever there’s a material change. Store your electronic signature so your agreements are always signed automatically. Use in conjunction with our Digital Signature solution and your guests will able to sign in an instant, whether it’s part of an online booking process on your website our straight from the inquiry response emails you send them.

Business Reports A professional business needs professional reporting. From quotes to bookings, taxes, commissions, housekeeping, maintenance and more, in 365 everything is done for you. Added functionality lets you customize views, make changes, add notes, download into Excel and print or email straight from your screen. Say goodbye to manual report updating.

Online Payments Enable your guests to seamlessly pay by any major credit card, as part of online booking on your website or straight from your inquiry response emails. 365 is integrated with Authorize.net, Stripe, PayPal, PayFort (Middle East) and PayGate (South Africa). Prefer a different provider? Reach out for an integration quote. Not set up with a provider yet? Contact us a free consultation at creditcardsolutions@365villas.com.

White Labelling Overlay your brand on 365 generated rental agreements, online payment pages, invoices, reports and Owner Login pages.

Intelligent Contact Database – From the start, 365 builds, tracks and organizes your growing contact database. This future-proofs your marketing outreach in ways not possible with any stand-alone email service. (See Marketing & CRM.)

Document Management – Generate commercially-ready rental agreements, invoices and receipts automatically. What happens when there’s a booking change? 365 instantly updates them all these documents for you and your guests, and auto-files them in chronological order in their designated guest folders.

Excel/CSV Compatibility – Upload current and legacy contacts, quotes and booking data straight into your new account. Everything’s also downloadable, including all your reports and accounting, making it easy to share and manipulate data in other formats. This also ensures your data is yours and that if you ever leave us, you’ll be able to take it with you – hassle free.

Substitution Codes enable you to dynamically insert pre-set text and real-time reservation and payment computations into any of your emails or automated messages. Our library of default codes is extensive. You can also create your own customized codes. Substitution codes eliminate the need for manually calculating and transposing data, thereby eradicating errors and saving you loads of time.

Reservation Manager
Reservation Manager
Manage all your quotes, bookings, payments, calendars, communications and documents – effortlessly and flawlessly; all in a single fully integrated place that is entirely purpose-built for vacation rental management. No other Reservation Manager is as versatile or as powerful.
Inquiry Management
Inquiry Management Generate even complex quotes in seconds. 365 simultaneously produces a customized professional rental agreement and can integrate both with your outgoing email. Your email is rendered content-ready, personalized and waiting for your review. It can be pre-configured with professional graphics, PAY NOW buttons, social media icons, photos, alternative property options and more. Once sent, your reports update themselves and 365 files everything in a system-generated guest folder. Guest responses will arrive directly there. Use the 365 Inquiry Response Chaser to automatically follow up with guests who don’t reply back. You can even us our Auto-responder automate the entire inquiry management process if you wish. Nobody does inquiry management like 365.
Payment Management
Payment Management Flexibly configure your unique payment schedules and policies. Payment status icons, filtering widgets, reports, and automated reminders keep you fully informed. Our powerful tools and automated features make payment management a breeze.
Calendar Sync
Calendar Sync Our calendar sync is unique – hence the ‘PLUS’. In addition to two-way sync with any iCal compatible channel, which is just about all of them, our Unified Communications lets you handle channel communications from your 365 account and through that you can incorporate external booking data in seconds. As for bookings originating in 365, the system knows from your email confirmations to update your calendars for you. With 365, calendar admin really does become a thing of the past.
Unified Communications

Unified Communications Why log in and out of your different channels just to communicate? Correspond with all your guests from a single place with our industry-leading purpose-built email platform. Channel logos display on your message headers, enabling you to tell at a glance what platforms guests are coming from. Use 365 email in tandem with your external email, to ensure you never miss a thing, even when you’re logged off.

Integrated Emails

Integrated Emails Our integrated email is more than Unified Communications. In addition to integrating with your channels, your website and your external email address, 365 integrates email with your entire work-flow. It is our approach to Integrated Email, more than anything else, that helps you automate and manage many complex tasks simultaneously. It’s one of the main reasons why 365 can deliver up to twice the productivity gains of other leading providers. It’s our ‘secret sauce’ and most competing platforms simply don’t have it.

Email Templates

Email Templates An extensive range of scenario-based templates is fully stocked with pre-set content for use straight out of the box. Add PAY NOW and Digital Signature links. Change and store default content as needed. Create an unlimited number of templates for your own unique requirements. Use built-in editor tools to add professional graphics, integrate social media icons, add standard attachments and more.

Automated Messaging

Automated Messaging We’ve got Automated Messages for every occasion we can think of. What you automate and how you do it is up to you. Each message has default content to use straight out of the box or to tailor as desired, just like our Email Templates. A central dashboard lets you quickly and easily inspect and update your different automation settings all from a single place.

Rental Agreements
Rental Agreements
Enjoy all the benefits of professional, fully customized rental agreements – with none of the work. 365 generates agreements instantly, then files and updates them automatically for you and your guest whenever there’s a material change. Store your electronic signature so your agreements are always signed automatically. Use in conjunction with our Digital Signature solution and your guests will able to sign in an instant, whether it’s part of an online booking process on your website our straight from the inquiry response emails you send them.
Business Reports

Business Reports A professional business needs professional reporting. From quotes to bookings, taxes, commissions, housekeeping, maintenance and more, in 365 everything is done for you. Added functionality lets you customize views, make changes, add notes, download into Excel and print or email straight from your screen. Say goodbye to manual report updating.

Online Payments

Online Payments Enable your guests to seamlessly pay by any major credit card, as part of online booking on your website or straight from your inquiry response emails. 365 is integrated with Authorize.net, Stripe, PayPal, PayFort (Middle East) and PayGate (South Africa). Prefer a different provider? Reach out for an integration quote. Not set up with a provider yet? Contact us a free consultation at creditcardsolutions@365villas.com.

White Labelling

White Labelling Overlay your brand on 365 generated rental agreements, online payment pages, invoices, reports and Owner Login pages.

Nice Extras

Intelligent Contact Database – From the start, 365 builds, tracks and organizes your growing contact database. This future-proofs your marketing outreach in ways not possible with any stand-alone email service. (See Marketing & CRM.)

Document Management – Generate commercially-ready rental agreements, invoices and receipts automatically. What happens when there’s a booking change? 365 instantly updates them all these documents for you and your guests, and auto-files them in chronological order in their designated guest folders.

Excel/CSV Compatibility – Upload current and legacy contacts, quotes and booking data straight into your new account. Everything’s also downloadable, including all your reports and accounting, making it easy to share and manipulate data in other formats. This also ensures your data is yours and that if you ever leave us, you’ll be able to take it with you – hassle free.

Substitution Codes enable you to dynamically insert pre-set text and real-time reservation and payment computations into any of your emails or automated messages. Our library of default codes is extensive. You can also create your own customized codes. Substitution codes eliminate the need for manually calculating and transposing data, thereby eradicating errors and saving you loads of time.

Professional Plus Plan

Also includes all features from the Professional Plan

Performance Analytics
Measure performance with Key Performance Indicators (KPIs), presented through powerful visual graphics. Filter year-on-year and month-on-month comparisons and more to get to the heart of what’s working and what’s not. Ensure everything you do is informed and aimed at improvement and optimization of your business.
User Rights Management
Add an unlimited number of users and control their access credentials. Decide who sees what and what they can do, from handling bookings to viewing reports and accounting, making settings changes and more.
Owner Statements

We don’t believe you’ll find a more powerful and flexible owner statement functionality in the industry. Our Owner Statements are fully configurable and self-generating. Even small agents will save one to two man-days per month. Larger agents will save one to two man-weeks. When used in conjunction with our Owner Invoicing and Trust Accounting the productivity gains are off the charts.

Owner Login
The 365 Owner Login Module supports multiple properties per owner and is fully configurable. Whether it’s simply blocking their calendars, making their own bookings or accessing any number of reports, you decide what each owner can see and do. There are even options to give owners access their own calendar sync, online booking and accounting tools, as well as their own website, which can make them happy while routing bookings back to you. Our Owner Login feature can be an effective owner portfolio recruitment and retention tool that sets you apart from your competition.
Housekeeping and Maintenance
Create unique login profiles for individual housekeepers and maintenance personnel. Permissions are purpose-built for each role. Simply assign the desired properties to the corresponding user profiles. Automated messages let you notify staff of scheduled, pending, changed or cancelled jobs. Users can see their work-schedules, review any special instructions, and leave notes in return. When finished, they can trigger a job completion switch, which links with your master calendars to indicate, in the case of cleaning, that the unit is ready for check-in, or, with maintenance, that it is now available, if the maintenance required the unit to otherwise be blocked.
Performance Analytics
Performance Analytics
Measure performance with Key Performance Indicators (KPIs), presented through powerful visual graphics. Filter year-on-year and month-on-month comparisons and more to get to the heart of what’s working and what’s not. Ensure everything you do is informed and aimed at improvement and optimization of your business.
User Rights Management
User Rights Management
Add an unlimited number of users and control their access credentials. Decide who sees what and what they can do, from handling bookings to viewing reports and accounting, making settings changes and more.
Owner Statements
Owner Statements

We don’t believe you’ll find a more powerful and flexible owner statement functionality in the industry. Our Owner Statements are fully configurable and self-generating. Even small agents will save one to two man-days per month. Larger agents will save one to two man-weeks. When used in conjunction with our Owner Invoicing and Trust Accounting the productivity gains are off the charts.

Owner Login
Owner Login
The 365 Owner Login Module supports multiple properties per owner and is fully configurable. Whether it’s simply blocking their calendars, making their own bookings or accessing any number of reports, you decide what each owner can see and do. There are even options to give owners access their own calendar sync, online booking and accounting tools, as well as their own website, which can make them happy while routing bookings back to you. Our Owner Login feature can be an effective owner portfolio recruitment and retention tool that sets you apart from your competition.
Housekeeping and Maintenance
Housekeeping and Maintenance
Create unique login profiles for individual housekeepers and maintenance personnel. Permissions are purpose-built for each role. Simply assign the desired properties to the corresponding user profiles. Automated messages let you notify staff of scheduled, pending, changed or cancelled jobs. Users can see their work-schedules, review any special instructions, and leave notes in return. When finished, they can trigger a job completion switch, which links with your master calendars to indicate, in the case of cleaning, that the unit is ready for check-in, or, with maintenance, that it is now available, if the maintenance required the unit to otherwise be blocked.

Bolt On Options

Add to any plan

Booking Engine
The 365 Booking Engine can integrate with your stand-alone site. It includes an assortment of real-time availability calendars and online booking formats to choose from. Each is configurable and fully mobile responsive. You control color-schemes and placement. (If you plan to have a 365 website, you do not need this option.)
Search Engine
Our mobile responsive Search Engine can be integrated with your stand-alone site together with our Booking Engine. Our search logic is configurable and formats, colors and settings controls are all highly flexible. (If you plan to have a 365 website, you do not need this option.)
API Access
Large property managers with modern stand-alone websites, can use our API to protect their investments and bring them to life. Our API enables your developer to implement our logic directly onto your designs, whether it’s calendars, online booking, search engine logic, and property related content such as photos, rates, amenities and policies and more. In addition to the recurring monthly fee, there is a one-time optional assistance fee of $500, which includes 4 hours of developer time for minor coding and/or implementation support.
Lead-time Pricing
Automatically apply algorithmic discounts in 365, based on vacancy status versus booking lead-time. If your property is booked, no discounts need apply. If you use the Channel Manager, you’ll be able to push these discounts out to all your channels automatically as they kick in.
Digital Signature
Digital Signature enables guests to digitally sign their agreements. 365 instantly notifies you and records the event. Because our Digital Signature is fully integrated, it offers a more seamless user experience for you and your guests than Docusign or any other third-party provider. Like with everything we do, our Digital Signature is purpose-built for the industry.
Trust Accounting
This module is used exclusively for management of owner monies in individual trust ledgers. It conforms with industry standards and is used to administer and verify at any point in time the total surplus or deficit of an owner’s money on account. In many markets Trust Accounting is a statutory requirement. Even where this is not the case, Trust Accounting can help instil prospective owner client confidence in you and your business.
Integrated Accounting
Large property managers with modern stand-alone websites, can use our API to protect their investments and bring them to life. Our API enables your developer to implement our logic directly onto your designs, whether it’s calendars, online booking, search engine logic, and property related content such as photos, rates, amenities and policies and more. In addition to the recurring monthly fee, there is a one-time optional assistance fee of $500, which includes 4 hours of developer time for minor coding and/or implementation support.
Auto Responder
This powerful tool reduces your work and increases conversion. The Auto-responder responds automatically to inbound inquiries from your 365 website and most inquiry-based channels with detailed quotes, personalized emails, custom rental agreements, online payment options and more. Run it 24/7 or just when you are off-line. Why wake up with inquiries to answer, when you can wake up to inquiries answered and booked?
Quote Chaser
Like the Auto-responder, the chaser reduces your work and increases conversion rates. It sends follow-up messages to inquiring prospects who haven’t responded to quotes you’ve sent. You configure the messaging schedule and number of attempts. Prospects will think it’s you who is personally emailing. Once they respond, the chaser will cease sending them messages.
Marketing & CRM
Implement channel-specific discount campaigns and generate special promotion codes for any needs. Instantly generate informed and precisely targeted campaign lists for use in third-party platforms like MailChimp or execute beautiful campaigns straight from your 365 account using our professional templates and editor tools.
Multiple Languages
Interchangeably support guests in up to any your six Roman character languages of your choice across all guest-facing tools, including booking and search engines for your websites, email templates and automated messages, quotes, rental agreements and more.
Multiple Currencies
Create and manage individual quotes, bookings, reports and accounting in any currency you wish. Choose between real-time API generated exchange rates or set and fix preferred rates yourself.

Unique Selling Points

Total Solutions Provider

 

Comprehensive Features

Ease of Use

Value for Money

We do not charge start-up fees or transaction fees. There are no hidden costs or surprises. Training and support are free.

Quality of Service

R

We are Enablers

…not controllers. We want to advise and help. We work hard to ensure you our technology empowers rather than restricts you.