Tip TwoContinue reading this post
In the lead up to our formal launch later this month, those of us here at 365Villas published a 12 Tips of Christmas series of topical blogs. These postings and the initiative as a whole were well received and garnered over 1,000 Facebook likes and significant early interest in our rental management software and website solutions. We are pleased to follow up with our 2014 – 12 Tips of xMas Compilation so that new and existing followers can find all the relevant postings in one place for quick and easy perusal. We hope you enjoy and we look forward providing further interesting posts throughout 2015 and beyond.Continue reading this post
As our 12 Tips of Christmas series for 2014 draws to a close, we return to the subject of Online Listing Sites – the engines that brought the vacation rental industry into the digital age and made it fundamentally an internet driven business.Continue reading this post
What Does Your Contact Database Look Like?
Think it’s not important? Think again!
In an earlier blog we talked about the inherent confusion that surrounds deposit policies and we shared some best-practice examples to help you avoid it. Today, we discuss the emerging trend away from traditioanl deposits towards short-term renters insurance. We will also touch on payment and cancellation policies.
While deposits can be quite confusing and an administrative pain, now their very effectiveness is called into question due to online listing site review policies, which are increasingly biased towards travellers and offer few, if any, protections to owners and managers. If a guest you withhold deposit funds from wishes to retaliate with a negative review, they have near carte blanch ability to do so. The damage to your business can, in many cases, can be more substantial than any property damage incurred during their stay, and there may be very little you can do about this. Most listing sites will do little more than block obscene language and verify that a guest actually stayed at your property. This can leave you exposed, particularly if your listing site does not let you review and approve a review for publishing.
For large agents, online booking and online payments have been essential for years. While use of these tools is now also on the rise among owner managers, many more lag behind. In this post we explore key aspects of online booking and online payments as well as the potential pitfalls and barriers.Continue reading this post
Ten to 15 years ago having a dedicated website to market one or a few vacation/holiday rentals was a powerful novelty. So much so, it hardly mattered whether they were polished and professional. A basic site to get the word out was sufficient. As years went by individual sites came to be almost mandatory and quality tended to increase tremendously as a result of competition. Building your own site from scratch was and remains expensive – costing into the thousands. They also can take months to complete and keeping them updated is usually costly and problematic. Never-the-less, this approach used to be the only option for most of us. How the world’s changed!Continue reading this post
Yesterday we talked about how best-practice photos are the single best way to get your property noticed on line. While this is true, how fast and how well you respond to inquiries determines just about everything else.Continue reading this post
Best-Practice photos are the single best way to get a rental property noticed on online listing sites.Continue reading this post